Refund Policy
1. Overview
Due to the nature of digital products, AVART operates a strict no-refund policy. All sales are considered final once the digital art files have been delivered.
2. Exceptions
However, exceptions may be made in the following scenarios:
* Faulty Files: If the digital product you receive is defective or corrupted, we will offer a replacement free of charge.
* Unauthorized Purchases: If a purchase was made without your consent, please notify us immediately.
3. Requesting a Refund
If you qualify under our exceptions, you can request a refund by contacting support@avart.store within 7 days of the transaction. Be sure to provide your order number and details about the issue.
4. Refund Process
Approved refunds will be processed within 3 business days, and the funds will be credited back to your original payment method.
5. Policy Updates
We may revise this Refund Policy at any time, and changes will be updated on this page. Please review it regularly.
6. Contact Us
If you need assistance regarding our Refund Policy, feel free to contact us at support@avart.store.
Due to the nature of digital products, AVART operates a strict no-refund policy. All sales are considered final once the digital art files have been delivered.
2. Exceptions
However, exceptions may be made in the following scenarios:
* Faulty Files: If the digital product you receive is defective or corrupted, we will offer a replacement free of charge.
* Unauthorized Purchases: If a purchase was made without your consent, please notify us immediately.
3. Requesting a Refund
If you qualify under our exceptions, you can request a refund by contacting support@avart.store within 7 days of the transaction. Be sure to provide your order number and details about the issue.
4. Refund Process
Approved refunds will be processed within 3 business days, and the funds will be credited back to your original payment method.
5. Policy Updates
We may revise this Refund Policy at any time, and changes will be updated on this page. Please review it regularly.
6. Contact Us
If you need assistance regarding our Refund Policy, feel free to contact us at support@avart.store.